Industries
IT Companies - Readiness for Client Requirements and ISO
Ekontrol web services help you pass security and service management audits: access, incidents, risks, records, and execution control.
What is most often checked in IT companies during audit
A concise view of client audit and ISO 27001 focus areas: access, risks, incidents, changes, and process evidence.
Access and asset control
Who has access, how it is granted and revoked; with reviews, logging, and asset inventory in place.
Risks and security policies
Risk assessments are current, policies are approved and followed, and exceptions are controlled.
Incidents and response
There is an incident response plan, incident recording, root-cause analysis, and regular team exercises.
Change and release management
Changes go through risk assessment, approval, testing, and include rollback plans.
Service management and SLA
Service catalog, metrics, SLA performance reports, monitoring, and process stability are maintained.
Need an audit readiness check?
Get consultationMost common standards and requests
Clients expect a combination of information security, service control, and process evidence.
Risk assessment and controls
We formalize risks, define required controls, owners, and evidence of execution so audits see systematic and consistent control.
Access and logging
We define access rules, periodic reviews, activity logging, and fast access revocation procedures for all roles and contractors.
Incidents and recovery
We build incident response, recording, and analysis processes, as well as recovery plans, team training, and plan testing.
Need to clarify what exactly to prepare?
We will explain requirements for your contracts and select the optimal preparation scope.
Need to clarify what exactly to prepare?
We will explain requirements for your contracts and select the optimal preparation scope.
Risk assessment and controls
We formalize risks, define required controls, owners, and evidence of execution so audits see systematic and consistent control.
Access and logging
We define access rules, periodic reviews, activity logging, and fast access revocation procedures for all roles and contractors.
Incidents and recovery
We build incident response, recording, and analysis processes, as well as recovery plans, team training, and plan testing.
How we prepare an IT company for ISO 27001 audits
A concise view of the approach and result: from risks and access control to service management and evidence for client inspections.
Building controlled processes
- We define system boundaries, roles, and owners.
- We configure access, incidents, changes, and releases.
- We establish policies, procedures, and execution control.
- We prepare the team for audits and questionnaires.
Business result
- Audits passed without contract delays.
- Transparent evidence base: logs, reports, metrics.
- Reduced incident and downtime risks.
- Higher trust from enterprise clients and partners.
Critical IT processes without which audit fails
We set up these blocks first so ISO audits and client inspections pass predictably.
Clear scope and process owners
Services, teams, and owners are documented; system boundaries are fixed and agreed with clients.
Controlled changes and releases
Each change goes through risk assessment, testing, approval, and has execution records.
Secure access and assets
Asset inventory, access rules, permission reviews, and logging of critical actions are in place.
Stable metrics and monitoring
SLA, incidents, and key indicators are reviewed regularly and confirmed by reports.
Typical mistakes and risks
These mistakes reduce the chance of passing client audits or ISO 27001. We help you avoid them.
Policies exist, but processes do not work
Documents exist, but there is no execution and no evidence.
Access rights are not reviewed
Offboarding and role changes are not controlled, logs are not checked.
Incidents are only extinguished
Response is fast, but conclusions and root causes are not recorded.
Changes without risk assessment
Releases are done manually without rollback plans and records.
Preparation roadmap
A sequence that delivers tangible results without stopping service operations.
Client requirement assessment
We document expectations, system boundaries, and key risks.
Process setup
Access, incidents, changes, metrics, and control rules.
Evidence base
Logs, protocols, reports, and regular checks.
Internal audit
We verify readiness and close gaps before external inspection.
What you get
A clear system of evidence and processes that withstands audits.
- System boundaries and owners
- Control and risk plan
- Process execution records
- Prepared team
Let's discuss services for your IT team
We will offer a solution for your context: ISO 27001, access management, incidents, risks, and evidence for client audits.
Contact us