Services
Certification audit support - pass ISO assessment on the first attempt
We prepare evidence, train your team for auditor interviews, verify batch traceability, and help you manage nonconformities correctly. 98% of our clients pass on the first attempt.
What certification audit support means
Support is not just attendance during audit day. It is a structured preparation of your company for successful assessment.
Support outcome
Your team knows their roles, evidence is collected and structured, traceability is verified, and potential nonconformities are identified and closed in advance. You enter the audit with confidence, not stress.
What you receive
A preparation plan with deadlines, an evidence checklist, interview scenarios, and guidance for communication with the certification body. Your team knows what to show and how to respond.
Who needs audit support
Certification audit support is especially useful in these situations.
Does this look familiar?
Start with a free 15-minute consultation to estimate the right preparation scope.
Audit is close
Your certification or surveillance audit is in 2-6 weeks and you need a clear preparation plan without panic.
Doubts about record quality
The system exists, but records are irregular, incomplete, or inconsistent across departments and sites.
Team has no audit experience
Personnel have not gone through certification audits before and need interview practice.
Complex incidents or complaints
There were significant incidents or claims, and your team needs well-prepared explanations and evidence.
What is included in certification audit support
Scope depends on the standard (ISO 9001, ISO 22000, FSSC 22000, ISO 14001) and your current readiness level.
Pre-audit (mock audit)
A preliminary readiness review to identify gaps before the certification auditor arrives.
Audit-scope analysis
Defining sites, processes, and products included in certification assessment.
Gap-closure plan
A prioritized action list for nonconformity closure before audit day.
Need to clarify support scope?
We will explain what is required for your audit and suggest the optimal preparation volume.
Need to clarify support scope?
We will explain what is required for your audit and suggest the optimal preparation volume.
Pre-audit (mock audit)
A preliminary readiness review to identify gaps before the certification auditor arrives.
Audit-scope analysis
Defining sites, processes, and products included in certification assessment.
Gap-closure plan
A prioritized action list for nonconformity closure before audit day.
Certification audit preparation process
Support stages from initial readiness check to successful nonconformity closure.
Readiness assessment and planning
We confirm audit date and format, define scope (sites, processes, products), assess critical standard requirements, and build a preparation plan with deadlines.
Pre-audit and evidence check
We run a mock audit: record regularity, control points, traceability, and document consistency across departments. We identify gaps before the auditor does.
Team interview preparation
We practice audit roles, process demonstrations, and responses to typical questions. The team learns to avoid over-answering and contradictions.
Support during the audit
We support audit execution: capture requests, coordinate evidence collection, and help formulate responses with minimal risk. We maintain focus and pace.
Nonconformity closure
After audit: we define facts and root causes, build corrective action plans, control execution, and confirm closure with evidence for the certification body.
2-4 weeks before the audit
The optimal window for intensive but complete preparation: pre-audit, evidence structuring, traceability verification, and interview readiness without unnecessary stress.
Week 1-2
Express pre-audit, readiness assessment, and prioritized action plan
Week 2-3
Closing critical gaps, structuring evidence, and traceability verification
Week 3-4
Team training, final evidence check, and audit
Need guidance on timing?
Describe your situation and we will recommend the best start point and preparation format.
Estimate my preparation timelineCommon mistakes in audit preparation
These mistakes lead to nonconformities and certification failure. We help you avoid them.
Starting with document updates
Teams rewrite procedures before verifying real records and execution discipline. Auditors assess evidence of implementation, not documents alone.
No practical traceability test
Teams skip a real backward and forward batch traceability test, one of the first auditor checks.
Team without interview scenarios
Different people answer the same question differently, creating contradictions and auditor concern.
Cosmetic fixes to findings
Teams adjust forms instead of removing root causes. Auditors recognize that issues will repeat.
Audit support testimonials
What companies say after passing certification audits with our support.
I have a positive experience working with Ekocontrol in the field of developing, implementing, and supporting the ISO 22000 system. The team demonstrates a high level of professionalism, deep understanding of food safety requirements, and a practical approach to their implementation in production. I especially appreciate the structured work, clear explanations, and focus not only on formal requirements but also on real production processes. All recommendations are adapted to the specific conditions of the enterprise, without excessive 'paper' bureaucracy. Communication is always correct and prompt, specialists are open to dialogue and ready to explain complex issues in understandable language. The cooperation leaves a feeling of reliable partnership, not a one-time service. I recommend Ekocontrol as a competent and responsible partner in ISO 22000 and food safety matters.
ISO certification audit readiness self-check
Answer 5 short questions and get a practical hint: do you need a pre-audit, or is a short consultation enough?
Are audit boundaries defined and aligned (sites, processes, products)?
Next step - readiness assessment
If certification or surveillance audit is approaching, start with a free 15-minute consultation or request a pre-audit to assess actual readiness. If your system still exists mainly "on paper", return to diagnostics and implementation first.
Schedule pre-audit