Services
Annual management system support - outsourced quality function
Keep your system operational 365 days a year: regular records, internal audits, procedure updates, and calm preparation for surveillance audits without rush and stress.
Who quality department outsourcing is for
Annual management system support is relevant if at least one of these situations sounds familiar in your company.
You have a certificate, but the system is slipping
Between audits, processes and records are maintained unevenly, and the management system turns into an "audit folder" instead of a working tool.
Your business is going through many changes
Staff, suppliers, products, and equipment change, increasing the risk of nonconformities during surveillance audits.
Your quality department is overloaded
The team is focused on operational tasks and does not have enough capacity to maintain daily discipline in system documentation and records.
You need predictable readiness
You want to be ready for surveillance audits and external inspections without stress, rush, or late-night "catch-up" documentation.
What management system support gives you
Support means regular actions that keep the system operational between audits and ready for inspections.
What is included in the annual support package
The scope depends on the standard (ISO 9001, ISO 22000, FSSC 22000) and system size, but always includes the key elements of outsourced quality function support.
Activity calendar
Regular checkpoints monthly, quarterly, or event-based.
Key record review
Control logs, protocols, registers, and other supporting system evidence.
Documentation updates
Procedure updates and staff briefings after process changes.
Need to clarify the package scope?
We will explain exactly what your system needs and select the optimal support scope.
Need to clarify the package scope?
We will explain exactly what your system needs and select the optimal support scope.
Activity calendar
Regular checkpoints monthly, quarterly, or event-based.
Key record review
Control logs, protocols, registers, and other supporting system evidence.
Documentation updates
Procedure updates and staff briefings after process changes.
How the work runs throughout the year
Management system support is built as a recurring cycle with clear checkpoints and regular reporting.
Set up the calendar and collaboration rules
We align support boundaries, critical points, data exchange format, and responsible persons. We also define KPIs and reporting frequency.
Regular control and internal audits
Planned checks prevent issues from accumulating and help identify weak points before an external auditor does.
Updates aligned with business changes
We control changes in suppliers, equipment, personnel, and processes and update management system documentation accordingly.
Preparation for external audits
We verify evidence, traceability, nonconformity status, trends, and conduct management review preparation.
Support cycle result
Your management system works every day, not only once a year before an audit.
- Transparent annual activity calendar
- Timely corrective actions
- Up-to-date documents and records
- Audit readiness without stress
What clients say about support
Feedback from companies using our outsourced quality department service.
I have repeatedly taken training at Ekocontrol and recently had the experience of cooperation during an audit from Fozzy at Sunny Food LLC. What I would like to note is a high level of competence, objectivity, and a fair approach to process evaluation. The audit was constructive and professional, with clear explanations and useful recommendations. I would especially like to note that the Ekocontrol auditor not only checks but also shares practical experience — there is really something to learn. We recommend them as a reliable partner in consulting, training, and enterprise certification.
Typical mistakes and risks without support
Here is what most often undermines management system stability between surveillance audits.
One-off consultations instead of a regular cycle
Without a systematic support cycle, it is difficult to maintain documentation discipline and evidence of requirement fulfillment.
Uneven records and last-minute additions
One month empty, then suddenly "filled in" - this is a risk for surveillance audits and overall system control.
Formal corrective actions
Closing nonconformities without root-cause analysis does not remove the issue and leads to repeated incidents.
Outdated documents and procedures
Changes in processes, equipment, and personnel are not reflected in procedures and employee training.
Industries where support works
Experience in supporting management systems across different sectors.
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Food industry
Annual ISO 22000 support: records, audits, and readiness for surveillance inspections.
Laboratories
ISO 17025 support: evidence quality, calibration, and stable daily processes.
IT companies
Regular ISO 9001/27001 support: documentation, process control, and audit readiness.
Agriculture
Annual quality system support: scheduled audits, corrective actions, and traceability.
Defense industry
Management system support focused on requirement compliance and evidence quality.
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Contact usNeed assessment for annual quality support
Answer 5 questions and get a professional conclusion on your management system stability.
Do you have a regular annual internal audit plan, and is it executed on time?
Next step - free assessment
Management system support starts with a short assessment of current status and setup of the work calendar. If the system is effectively absent or exists only "on paper", we first conduct diagnostics and help with implementation.
Request a free assessment